Performance review can be productive and even looked forward to. The problem is that many do them poorly.
From the person-being-reviewed's perspective, it's a meaning exercise where the emphasis is on form, not process. They are always late and supervisors just want to get through them. There are always one or two negative areas and little about anything else. It's never a two-way conversation and the basis of measurement is unclear. Many bosses seem to have no real understanding of what the person-being-reviewed does every day. And the subject of the review only wants to get to the money part of the discussion.
Even the best supervisor/employee relationships can get sticky when it comes to compensation. This is especially true when a tight financial pool must be distributed among several highly deserving team members.
The Performance Review--a necessary evil?
The annual employee performance review can seem to be more important than it should be. Many employees consider their annual evaluation a necessary requirement for getting a pay raise. Employers often use the yearly employee review to determine promotions, justify raises and establish performance goals for the year. Unfortunately, the once a year performance review is often structured to give an employer all the power and put the employee on the defensive.
Many people say that their company's performance evaluation system is not particularly helpful in improving job performance or furthering organizational goals. Annual performance reviews are often ignored by the recipient or used as the basis for argument, contention and controversy. Managers see annual reviews as a necessary evil that takes time to complete and present to the employee--without resulting in significant changes or improvements.
Many HR professionals say they're frustrated that managers don't have the courage to give constructive feedback to employees, says David Insler, a senior vice president for Sibson Consulting Inc, a New York-based consulting firm. About 58% of human resources executives graded their own performance management systems a C or below, according to a May and June survey of 750 HR professionals conducted by Sibson and WorldatWork, a professional association.
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