People are the problem. They're always the problem.
If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work--a colleague, subordinate, or boss.
Handling people issues is every leader's major headache. It's what takes up the majority of their time and--more important--the bulk of their head space. Every leader can and must develop this most important of all management skills.
"THE POWER OF PEOPLE SKILLS" is the permanent solution to your chronic people problems. This book will teach you that there's one primary difference between a great culture and a poor one: a great culture insists on having star players in every key seat, and a poor culture tolerates under performers.
Getting the right people in the key seats is your most important job as a leader. If you're not sure that a person is right, you need to pass.
You need to know one thing up-front.
Someone right now is sitting in a boardroom somewhere trying to devise a plan to poach stars from you. That's typically how stars end up leaving.
There's danger everywhere! I can't count the number of people who have been recruited by a savvy owner or CEO while having a casual conversation at some social event or work-related function.
Here are the top three issues that cause a star to leave:
- Being forced to work with non-stars.
- Being forced to report to a non-star.
- Feeling bored and under-challenged.